Project Rise Adult Learning Center
Grievance Procedure under
The Americans with Disabilities Act
The Project Rise Adult Learning Center Program has adopted this grievance procedure for an individual to file a complaint that the program did not follow Title II of the Americans with Disabilities Act. Title II of the ADA states in part that…no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits for, or be subjected to discrimination… in programs or activities sponsored by a public entity”. This procedure meets the requirements of the Americans with Disabilities Act of 1990 (“ADA”).
The Project Rise Adult Learning Center Program’s Personnel Policy governs employment-related complaints of disability discrimination.
- A complaint may be filed by you or someone you have asked to act on your behalf.
- The complaint should be in writing and contain:
- Your name, address, and phone number
- The name and location of the program that you believe discriminated against you
- A detailed description of what happened and when it happened
- The reason for the violation of the ADA that is, you are a person with a disability.
- Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available upon request.
- A complaint should be submitted no later than 60 calendar days after the alleged violation occurred to the person named below who has been designated to coordinate ADA compliance efforts:
Name: Noemi Ross, Director
Address: Project Rise Adult Learning Center
70 Church St
New Rochelle, NY 10805
Phone: 914-235-9379
- Within 15 calendar days a complaint is received, a representative of Project Rise Adult Learning Center will meet with the complainant to discuss the complaint and the possible resolutions.
- A data gathering process shall follow the filing of a complaint where all interested persons and/or their representatives, if any, have an opportunity to submit information relevant to the complaint.
- Within 15 calendar days after the meeting, a representative of Project Rise Adult Learning Center will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Project Rise Adult Learning Center and offer options to substantive resolution of the complaint.
- This process shall be conducted by the Director of the Project Rise Adult Learning Center or in (his/her) absence, any other person designated by the program or agency director.
- If the response by the Program Director or {his/her} designee does not satisfactorily resolve the issue, the complainant may appeal the decision within 15 calendar days after receipt of the response to a representative of the Research Foundation of CUNY.
- The above process and time limits for handling a complaint, i.e. meet with the complainant to discuss the complaint and possible resolutions, information gathering and providing a written or appropriate alternative format response with a final resolution of the complaint shall occur at the next higher level of review.
- The Program Director shall maintain in the files and records of the Project Rise Adult Learning Center all written complaints sent to the program and appeals to other offices. These records will be retained for at least three years.
- A program cannot treat you differently or retaliate against you for filing a complaint. If you feel that the program is treating you differently or treating you badly because you have filed a complaint, report it to the U. S. Department of Education, Office of Civil Rights immediately.
- Complaints to the U. S. Department of Education, Office of Civil Rights must be filed within 180 days of discrimination or within 60 days after the program/agency has provided communication to you regarding resolution of your complaint.
U.S. Department of Education
Office of Civil Rights
400 Maryland Avenue, S. W.
Washington, D.C. 20202-1100
1-800-421-3481
E-mail: OCR@ed.gov
- To file a formal complaint with the U. S. Department of Education, Office for Civil Rights (OCR) you should submit in writing the following information:
- Your name, address, and phone number
- The name and location of the program that you believe discriminated against you
- A detailed description of what happened and when it happened
- The reason for the violation of the ADA that is, you are a person with a disability.
- Make sure enough detail is provided for the Office of Civil Rights to know what happened.
The above document represents a synthesis of information from the following web sites: Department of Justice, Title II of the Americans with Disabilities Act, www.ada.gov/reg2;
Department of Justice, ADA Best Practices Tool Kit for State and Local Governments, http://www.ada.gov/pcatoolkit. Acknowledgement is also given to the Arkansas Adult Education and Literacy, Policy & Procedure Manual for Serving Students with Learning Disabilities and/or Attention Deficit Hyperactivity Disorder, http://aalrc.org/resources/ld/policyManual/index.aspx.
Project Rise Adult Learning Center
NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT
This Notice is provided to you as required by Title II of the Americans with Disabilities Act of 1990.
Program Services: The Project Rise Adult Learning Center does not prevent individuals on the basis of a disability admission and participation in its services, programs, or activities. Project Rise Adult Learning Center will make all reasonable modifications to programs to help participation by persons with disabilities. The ADA does not require the Project Rise Adult Learning Center to make modifications, if the nature of the program was changed or created an undue financial or administrative burden.
Employment: Project Rise Adult Learning Center does not discriminate on the basis of disability in its hiring or employment practices.
Communication: Project Rise Adult Learning Center will for most requests provide the aids and services for individuals to communicate to participate as everyone else in the programs, services, and activities. If you need help through aids or services in the area of communication to participate in programs of Project Rise Adult Learning Center, you should contact Noemi Ross, Director at 914 235 9379.
Question, concerns, complaints, or requests for more information regarding the ADA may be forwarded to the Project Rise Adult Learning Center designated ADA Coordinator.
Name: Noemi Ross
Title: Director
Office Address: 70 Church St
New Rochelle, NY 10805
Phone Number: 914 235 9379
Adult Learning Center
Aviso
Project Rise Adult Learning Center no discrimina por discapacidad para la admisión, acceso u operaciones de sus programas, servicios o actividades. Project Rise Adult Learning Center no discrimina por discapacidad en lo que respecta a prácticas de contratación o empleo.
Este aviso se proporciona tal como lo requiere el Título II de Ley de Americanos con Discapacidades de 1990.
Toda pregunta, inquietud, queja o solicitud de más información respecto a la ADA podrá enviarse a Lehman Collge Adult Learning Center designada Coordinador de Conformidad de la ADA.
Nombre: Noemi Ross
Cargo: Director
Dirección de la Oficina: 70 Church St
New Rochelle, NY 10805
Phone Number: 914 235 9379
Días/Horarios Disponible: Monday – Friday from 9am – 5pm
Se solicita a aquellos individuos que requieran dispositivos auxiliares para lograr una comunicación eficaz para los programas y servicios de Project Rise Adult Learning Center que comuniquen sus requerimientos o preferencias al Coordinador de Cumplimiento de la Ley de Americanos con Discapacidades.
El Coordinador de Cumplimiento de la ADA podrá entregarle este aviso impreso en letras grandes, en una cinta de audio o en Braille.
Titulo II- Services Publicos
Los gobiernos estatales y locales no pueden discriminar a los individuos calificados por discapacidad. Las construcciones nuevas o remodelaciones de las instalaciones existentes deben ser de fácil acceso. Las instalaciones existentes deben cumplir con los requerimientos del programa de accesibilidad en virtud de la Sección 504 de la Ley de Rehabilitación de 1973.
